We accept returns on Jewelry for any reason within 30 days of invoice date. We will be happy to exchange the jewelry items for a different size. Please hip the item back via the Post Office using a bubble wrap envelope. "item Does Not go through the mail sorting machines". Please put "Hand Cancel" on the outside of the envelope. Use Priority Service(US Post Office with Delivery Confirmation.It will shorten the turnaround time dramatically. First Class Mail with Delivery Confirmation: It will take 2-3 business days longer to reach us.If Jewelry gets damaged in transit or gets lost, The Light Shine will not assume any responsibility for the loss. If damaged in transit The Light Shine will expect the person that shipped that item(s) to take responsibility for the loss. If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. Please Email us for your concerns: amythu2@gmail.com Please send returns to: Eternal Light Att.:Returns 1803 Millwood Lane Lynn Haven, FL 32444 (This is the manufacturer) For Shoes, handbags, and clothing; There is no time limit or expiration date for this return plan.. No credit is given for any shipping and handling. No Damage of any kind will be accepted. All products must be returned as new, Merchandize sold by;the dozen, or unit in packages or displays, must be returned full,not partially sold. Merchandised that does not meet the above standards will not be credited or processed and the sender will have to pay shipping charges in advance to have the box returned Uncalled for merchandise will be discarded after 30 days. Please send returns to:(See Address below) The Light Shine PO Box 552301 Miami Gardens, FL 33055 USA Phone:(888)595-9396